Privacy Policy

Highway Guardian Towing LLC ("we," "us," or "our") respects your privacy. This notice explains what we collect, how we use it, and the choices you have when you use our towing and roadside assistance services.

When This Policy Applies

This policy covers personal information we collect when you:

• Request service by phone, SMS, or through our website
• Communicate with us via calls, text messages, or email

Information We Collect

Depending on your interaction with us, we may collect:

• Identity & contact details: name, phone number, email address
• Service details: service location/address, vehicle information
• Payment information: card details and related billing data (processed securely)

How We Use Your Information

We use your information to:

• Provide, manage, and improve services you request
• Communicate with you (call/SMS/email) for confirmations, updates, and follow-ups
• Respond to inquiries and offer customer support
• Comply with legal obligations

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, use, or disclosure. Access is limited to personnel and partners who need it to deliver our services.

Sharing Your Information

We do not sell or rent your personal information. We may share information with trusted partners and service providers only as necessary to deliver our services (for example, tow operators or payment processors) or to meet legal requirements.

Your Choices

• Promotional messages: You may opt out of marketing communications at any time by following the instructions in those messages or contacting us.
• Service messages: Transactional/service-related communications are necessary for fulfilling your request and are not subject to opt-out.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website and apply upon posting.

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